Enrichment Preview — for UC Davis Facilities
Live output from the production Airtable base · before → after on real complaints.
What enrichment does to a comfort complaint
This is the actual output of TherMOOstat Wrangler, on the live UC Davis Facilities Airtable base. Left is the complaint as the student submitted it; right is the same record after enrichment — the original feedback kept intact, plus the room's full mechanical-notes history, its equipment, conditions, and a live BMS view. Every one of 29,258 complaints (2016–2026) now carries a record like these.
What the team asked for — now automatic on every ticket
- Every prior mechanical note for that room (or, if the room has none, the rest of the floor).
- The room's temperature vs. set-point and the outside air temp.
- The exact VAV → AHU serving it, plus a live BMS / drawing view.
1. Vet Med 3A (Multi-Purpose Teaching) 2110 — "Hot"
Before Feedback · what the student submitted
Building
Vet Med 3A — Multi-Purpose Teaching
Room
2110
Comfort
Hot
Everything else
— blank
After enrichment the same record, enriched
Building / Room
Vet Med 3A — MPT · 2110 CAAN 4857
Comfort
Hot
Conditions
Room 69.5 °F · heat SP 67 / cool SP 71 · Within deadband
Equipment / control
AHU-6 · Siemens BAS
All mechanical notes — this room (37 on record)
2026-01-12 · Cold · Grace: "There was an issue this morning, found and worked on. Asked Hiroko — already known."
2026-01-05 · Cold · Rachel: "T1=60, T2=61, T3=63. Heating was at 100%, room trying hard to heat. Now ~70."
2024-09-25 · Hot · Joseph: "Supplied by AHU-6, fan inop, maintenance notified."
2024-09-24 · Hot · Jiaxin: "AHU-6 fan inop, maintenance already knows."
2026-01-05 · Cold · Rachel: "T1=60, T2=61, T3=63. Heating was at 100%, room trying hard to heat. Now ~70."
2024-09-25 · Hot · Joseph: "Supplied by AHU-6, fan inop, maintenance notified."
2024-09-24 · Hot · Jiaxin: "AHU-6 fan inop, maintenance already knows."
Live BMS — the serving air handler (AHU-6)
What changed: the complaint arrives tied to AHU-6, the room's whole note history (fan flagged inoperative, the heating-stuck event) is right there, and the live BMS screen is one click away.
2. Bainer Hall 1065 — "Chilly"
Before Feedback · what the student submitted
Building
Roy Bainer Hall
Room
1065
Comfort
Chilly
Everything else
— blank
After enrichment the same record, enriched
Building / Room
Roy Bainer Hall · 1065 CAAN 4004
Comfort
Chilly
Conditions
Room 73.8 °F · heat SP 72 / cool SP 75 · outside 69 °F · Within deadband
Equipment
VAV 125 → AHU A/C-1 · Siemens BAS
All mechanical notes — this room (22 of 30 tickets)
2025-12-08 · Hot · Hayley: "Served by AC-4. Collin confirmed the Room-Temp point reflects 1065… Collin and Hiroko visited and found cubicles heat unevenly due to vent positioning."
2026-01-15 · Chilly · Yasmin: "Nothing wrong with the equipment last visit. Room temp doesn't drop below 70."
2026-03-13 · Warm · Hayley: "Office-cubicle room, uneven cooling/heating. Changed cooling set-point 75 → 74."
2026-04-17 · Chilly · Yasmin: "Set-points already on the upper range; supply air 69 °F at submission. Could raise but it may affect other rooms — emailing the occupant."
2026-01-15 · Chilly · Yasmin: "Nothing wrong with the equipment last visit. Room temp doesn't drop below 70."
2026-03-13 · Warm · Hayley: "Office-cubicle room, uneven cooling/heating. Changed cooling set-point 75 → 74."
2026-04-17 · Chilly · Yasmin: "Set-points already on the upper range; supply air 69 °F at submission. Could raise but it may affect other rooms — emailing the occupant."
Past cases
30 in this room · 22 carry mechanical notes · 37% had a recorded response
What changed: exact unit (VAV 125 → AHU A/C-1), in band, and a documented cubicle-airflow case the team already visited and adjusted — no rediscovery, no duplicate truck-roll.
3. Mathematical Sciences 2125 — "Stuffy" · a real fault in the trail
Before Feedback · what the student submitted
Building
Mathematical Sciences Building
Room
2125
Comfort
Hot
Comment
Room is stuffy and fairly uncomfortable to work in.
After enrichment the same record, enriched
Building / Room
Mathematical Sciences · 2125 CAAN 4821
Comfort · Comment
Hot "Room is stuffy and fairly uncomfortable to work in."
Conditions
Room 74.75 °F · heat SP 70 / cool SP 74 · outside 75.8 °F · just over cool SP
Equipment
AHU-3 · Siemens BAS (Desigo)
All mechanical notes — this room (13 of 14 tickets)
2025-10-02 · Hot · Benjamin: "AHU-3 supply temp meeting set-point. HHW valve not actuating — Tririga task 2873872 sent to controls. Room had max airflow, reheat off, SAT ~60 — doing everything it could to cool the zone. Math Science having COM issues."
2022-05-23 · Hot · Benjamin: "Currently 84 °F inside — room was unoccupied until 1:03."
2022-04-03 · Hot · Benjamin: "AHU-3 scheduled to run 11–3. Room is 83.6 °F."
2022-05-23 · Hot · Benjamin: "Currently 84 °F inside — room was unoccupied until 1:03."
2022-04-03 · Hot · Benjamin: "AHU-3 scheduled to run 11–3. Room is 83.6 °F."
Past cases
14 in this room (Hot 13) · 13 carry mechanical notes
What changed: this one's not just preference — the room runs over set-point, and the notes pin it to a heating-hot-water valve that isn't actuating (work order already in Tririga). The reviewer sees the open fault, not a blank box.
4. Olson Hall 147 — "Chilly" · exact unit + the drawing
Before Feedback · what the student submitted
Building
Olson Hall
Room
147
Comfort
Chilly
Everything else
— blank
After enrichment the same record, enriched
Building / Room
Olson Hall · 147 CAAN 3803
Comfort
Chilly
Conditions
Room 70.3 °F · heat SP 70 / cool SP 74 · outside 70 °F · Within deadband
Equipment
FCU-1-47 → AHU-1 · Siemens BAS
Mechanical notes — this room
2017-04-03 · Hot · Emerald: "Issue with CHW to AHU. Corrected evening of 4/3." — the chilled-water-to-AHU theme recurs across Olson's floor and its 1,357 building tickets.
Drawing — diffusers & thermostat for this room
What changed: resolves to FCU-1-47 → AHU-1, in band, with the room's CHW note and the diffuser drawing pointing the tech at the loop and the layout.
Across all 29,258 complaints
| Coverage | |
|---|---|
| Original feedback kept, enriched with the room's full note history | 100% |
| Resolved to a specific VAV/AHU air-handler | ~34% |
| In a building with an identified control system | 93.5% |
| Canonical CAAN + building link | every building |
| Time to enrich one record | ~30 seconds, no manual lookup |
Today a reviewer opens a complaint with a building, a room, and a comfort vote. After TherMOOstat Wrangler, they open the same record — original feedback intact — now carrying the room's actual temperature vs. set-point and outside air, the exact VAV → AHU and its live BMS view, and every prior tech note for that room.